Rate of Pay: $17.88 - $20.39
Status: Open Until Filled

This position works within the Meters and Services division and is responsible for the collection of funds due the city/BLW for outstanding utility accounts. Connects and disconnects utility service as required.

The Collections Representative is responsible for field collections from customers with delinquent accounts, which includes the following:
- Organizes printed notices for efficiency in route completion.
- Notifies customer (residential and commercial) of the account’s status by delivering the notice to the service location and notifies Meters & Services Manager of customer concerns or special problems.
- Disconnects service(s).
Connects and disconnects utility service per customer’s request and records reading from meter.
The employee organizes assigned service orders by area for efficient utilization of time
Completes necessary forms on tampered meters and submits to the Customer Service Manager.
Performs other related duties as assigned.

Preferred Qualifications:

High school diploma or GED and a minimum of 3 years related customer service experience in an electric and/or water utility.
Excellent verbal communications skills to include customer relations and ability to deal with the public in an effective and courteous manner. Bilingual English/Spanish applicants desirable.
Knowledge of electric and water meter services.
Must have a valid Georgia driver’s license and a satisfactory seven-year driving history to include no DUI’s in the last 5 years.
Ability to learn the Marietta BLW service area.
Ability to walk all types of terrain in all kinds of weather conditions for extended periods of time.
Ability to follow the correct safety procedures when disconnecting meters.
Knowledge and skill using basic mathematics.
Knowledge and skill using basic mathematics and working with numeric data entry.

Disclaimer
Successful candidates are required to submit to drug screen, credit history, and background inquiry.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

How many years of experience do you have?*

Do you possess a valid Commercial Driver License (CDL)?*

Are you legally authorized to work in the United States pursuant to Federal and State immigration laws?* YesNo

Will you now, or at any time in the future, require sponsorship for any type of employment visa status?* YesNo

Have you ever been employed by the City of Marietta / BLW?* YesNo

If yes:
Position Held Department Separation Date

Do you have any relatives currently employed by the City of Marietta / BLW?* YesNo

If yes:
Name Relationship Department

Employment Information
START WITH YOUR CURRENT OR MOST RECENT JOB. Please input N/A on all required but non-applicable fields.

Employer Name and Address*

Hire Date*

Separation Date*

Job Title*

Starting Pay Rate*

Final Pay Rate*

Number of Employees Supervised

Reason for leaving:*

Supervisor's Name*

Supervisor's Phone Number*

May we contact for reference?* YesNo

Employer Name and Address*

Hire Date:*

Separation Date:*

Job Title*

Starting Pay Rate*

Final Pay Rate*

Reason for leaving*

Supervisor's Name*

Supervisor's Phone Number*

May we contact for reference?* YesNo

Employer Name and Address

Hire Date

Separation Date

Job Title

Starting Pay Rate

Final Pay Rate

Number of Employees Supervised

Reason for leaving

Supervisor Name

Supervisor's Phone Number

May we contact for reference? yesNo

Skills & Training
List any special skills, qualifications, or certifications you have gained which relate to the position for which you are applying:

Accommodations
Are you able to perform the essential functions of this job with or without accommodations?* YesNo

I authorize a full background investigation of all information contained in or attached to this application including contacting any or all employers, personal references or others who may have knowledge of my experience, skills, and personal attributes. I certify that any entity or individual who releases any record consistent with this authorization shall not be held accountable for releasing any record or records and expressly release any entity or individual from any or all liability which could be incurred as a result of releasing said record or records.

I have read the foregoing and understand its contents. I also understand that the City of Marietta/BLW requires that I verify as true and accurate all information submitted by me on any application for employment. By my submission of this signed application, I am declaring all information submitted is true and correct. I further understand that misrepresentation or omission of facts or information may result in disqualification for the position applied for, or if employed, disciplinary action up to and including dismissal.

Required* I Agree

Signature*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Collections Representative

Apply for this position